How fast can we start?+
Onboarding runs 3-5 business days. We capture your brand system, connect the tools you already use (Shopify, ad accounts, creator databases), and ship the first work by day 5.
How do you collaborate with brands?+
You get a private Slack channel with the team working on your account — strategist, designer, and operator. Ask questions any business hour, get live updates on what's shipping and what's testing, and share feedback in the flow of work. Weekly sync calls if you want them; most brands prefer async.
Do I own the ad account, creative, and data?+
Yes. Everything runs through your accounts and stays yours if you leave. We work in your Meta account, your Shopify, your creator relationships. Nothing is locked to us.
Can I start with one pillar?+
Yes. Paid, Organic, and Creative each run $1,500/mo standalone. Add pillars as you scale. Creators is separate: zero upfront, 20% of tracked sales.
How does creator attribution work?+
Each creator gets a unique code and link through our Shopify integration. Sales attribute to the creator that drove them; you see the breakdown and payouts in the portal. Our fee only applies to sales tracked through the program.
How do creator commissions and shopper discounts work?+
You set both. Creator commissions typically run 10-15% of each tracked sale, and shopper discounts on the creator's code are usually another 10-15% off. Both come out of your revenue in the standard affiliate structure. Our 20% fee sits on top. We help you dial in rates that fit your margin on the strategy call.
What if I already have a media buyer or agency?+
Take just Creative and let us produce assets while your existing team handles the buys. Or take Organic + Creative and keep paid where it is.
What kind of brands do you work with?+
Consumer brands on Shopify, roughly $500K-$50M in annual revenue. Skincare, supplements, fashion, food, home. If you're a DTC brand with a real product and real customers, we can help.
Do you use off-the-shelf tools or build your own?+
Both. Off-the-shelf where it works (Meta Ads Manager, Shopify checkout). Custom-built where it doesn't — our creator affiliate integration, our brand-system-aware creative engine, and the internal tooling that lets a small team ship at agency scale. The point is speed and consistency, not vendor lock-in.